cbajia believes that gaming should always be an enjoyable, voluntary form of entertainment — never a source of financial stress or personal harm. We are committed to providing every player in Bangladesh with the tools, information, and support needed to keep their play within healthy limits.
At cbajia, responsible gaming is not a checkbox — it is a core part of how we operate. We recognise that while the vast majority of our players enjoy casino games and sports betting as a recreational activity without any adverse effects, a minority of individuals may develop problematic gambling habits over time. For those players, early intervention and access to the right tools can make a significant difference.
Responsible gaming means playing within your means, setting clear time and money limits, and treating every session as entertainment rather than a way to generate income. cbajia actively encourages all players across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, and beyond to approach their cbajia account with these principles in mind.
We have built a suite of responsible gaming tools directly into the cbajia platform. These tools are available to every registered player at any time, at no cost, and without any waiting period. You do not need to explain yourself or justify your decision to use any of these features — we are here to support you, not to question you.
Decide before you start how long you will play. Take regular breaks and never chase a session beyond your planned duration.
Decide your maximum deposit and loss amount before each session. If you reach your limit, stop — regardless of whether you are winning or losing.
Review your account history regularly. cbajia provides a full transaction and betting log so you can see exactly how much time and money you are spending.
Never gamble when you are stressed, emotionally upset, or under the influence of alcohol. Clear-headed decisions lead to a safer, more enjoyable experience.
cbajia provides six dedicated responsible gaming features available to every player through their account dashboard after cbajia Login. All tools take effect immediately upon activation.
Set a daily, weekly, or monthly cap on the total amount you can deposit into your cbajia account. Once your chosen limit is reached, no further deposits will be processed until the period resets. You can lower your deposit limit at any time with immediate effect; requests to raise a limit take 7 days to come into force, giving you a cooling-off period to reconsider.
Define the maximum net loss you are comfortable with over a given period — daily, weekly, or monthly. When your losses reach the threshold you have set, cbajia will automatically prevent further real-money gameplay until the limit period expires. Loss limits are a powerful tool for players who find it difficult to stop during a losing run.
Specify how long each individual gaming session can last. When the session timer expires, cbajia will display a clear reminder notification and, if you have enabled the hard cut-off option, automatically log you out of your account. Session time limits help you maintain awareness of how long you have been playing without needing to watch the clock yourself.
If you feel you need a short break from cbajia without fully closing your account, the Time-Out feature allows you to suspend your account for a defined period — from 24 hours up to 6 weeks. During a time-out, you cannot log in, deposit, or play. You will still receive essential account communications such as withdrawal confirmations. Time-outs take effect immediately.
For players who feel they need a longer or permanent break, cbajia offers self-exclusion for periods of 6 months, 1 year, 2 years, 5 years, or permanently. During self-exclusion, your account is fully blocked and you will be removed from all marketing lists. cbajia will make every reasonable effort to ensure your exclusion is respected across the platform. To reactivate after a minimum 6-month exclusion, a formal review process applies.
Enable on-screen reality check pop-ups that appear at regular intervals — every 30, 60, or 90 minutes — during an active gaming session. Each pop-up shows you how long you have been playing, your net win or loss for the session, and gives you the option to continue or end the session. Reality checks are a simple but effective way to maintain perspective during longer play sessions.
Problem gambling can develop gradually and is not always easy to recognise in yourself. cbajia encourages all players to read the following warning signs carefully. Experiencing one or more of these on a regular basis may indicate that gambling has moved beyond a recreational activity and is becoming harmful.
If any of these signs feel familiar, please do not ignore them. Reaching out early — whether to cbajia's support team, a trusted friend, or a professional counsellor — can prevent a difficult situation from becoming a crisis.
Remember: problem gambling affects people from all backgrounds and income levels. It is not a reflection of personal weakness or failure. With the right support, recovery is entirely possible.
The following questions are designed to help you reflect honestly on your relationship with gambling. If you answer "yes" to two or more, we strongly encourage you to reach out to our support team.
Have you ever spent more money on gambling than you could comfortably afford to lose?
Have you ever found yourself gambling for longer than you planned, even after deciding to stop?
Have you ever borrowed money, sold belongings, or used credit to fund your gambling activity?
Have you ever missed work, family commitments, or important responsibilities because of gambling?
Have you ever felt anxious, depressed, guilty, or ashamed as a result of your gambling?
Have you ever felt the need to keep the extent of your gambling secret from people close to you?
Have you ever tried unsuccessfully to reduce, control, or stop gambling?
Have you ever returned to gambling the day after a loss with the intention of winning back what you lost?
All of cbajia's responsible gaming tools are accessible directly from your account dashboard. Here is how to set them up:
Visit the cbajia Login page and sign in using your registered username and password. All responsible gaming settings are managed from within your personal account dashboard.
From your account dashboard, locate the "Responsible Gaming" section in the account settings menu. This section contains all available player protection tools in one place.
Choose from Deposit Limits, Loss Limits, Session Time Limits, Reality Checks, Time-Out, or Self-Exclusion. Each tool has a clear description and configuration options to help you select the right settings for your needs.
Enter your preferred values (e.g., a daily deposit limit of ৳2,000 or a 48-hour time-out) and confirm. Restrictions take effect immediately. cbajia will send a confirmation to your registered email address.
If you are unable to access your account settings, or if you want to request a self-exclusion urgently, contact our support team at [email protected] — available 24 hours a day, 7 days a week, Bangladesh Standard Time (BST, UTC+6).
cbajia operates a strict 18+ age policy. Every player is required to verify their age as part of the account registration and KYC process. cbajia will not allow real-money gaming by any person under the age of 18, regardless of the circumstances.
If you share a device with younger family members or live in a household with children, we strongly recommend taking the following steps to prevent underage access:
Never share your cbajia account password with anyone, including family members. Use a unique password that cannot be guessed easily and store it securely.
Use your device's built-in parental control or screen time features to restrict access to gambling websites for child users on the same device or network.
Make it a habit to log out of your cbajia account after every session, especially on shared or family devices. Do not save passwords in shared browsers.
If you suspect that a minor has accessed cbajia through your account or any other means, report it immediately to [email protected]. cbajia will investigate and take appropriate action without delay.
If gambling is causing problems in your life, speaking to someone is the most important step you can take. cbajia's support team is available around the clock, and confidential help is always free.
Our dedicated support team is available 24/7 via email. Contact us at any time for confidential assistance with responsible gaming tools, account restrictions, or general guidance.
Sometimes the best first step is simply talking to a family member, close friend, or community leader about what you are going through. You do not need to face gambling problems alone.
Bangladesh has a growing network of mental health and addiction counselling services. If gambling is significantly impacting your daily life or finances, speaking to a qualified professional counsellor can provide structured, lasting support.
Whether you want to set a deposit limit, request a time-out, apply for self-exclusion, or simply talk to someone about your gaming habits, cbajia's support team is here for you every hour of every day — including Eid, Durga Puja, and all public holidays in Bangladesh.
Response time: within 1 hour for urgent responsible gaming requests. Available 24/7 — Bangladesh Standard Time (BST, UTC+6).
Responsible gaming is the foundation of everything cbajia does. When you are ready to play, explore our full range of entertainment options — all in a safe and secure environment designed for Bangladesh players.