cbajia is committed to protecting the privacy and personal data of every player on our platform. This Privacy Policy explains in plain, formal terms exactly what information we collect, how we use it, who we share it with, and the rights available to you as a cbajia player in Bangladesh.
The following cards outline the core principles guiding how cbajia handles your personal data. Full details are provided in the legal sections below.
cbajia collects only the personal information that is strictly necessary to operate your account, process transactions, and comply with platform security obligations. We do not collect data beyond what is required for these purposes.
cbajia does not sell, rent, or trade your personal data to third-party advertisers or data brokers. Your information is used exclusively to deliver and improve the cbajia service and to meet our legal obligations.
All data transmitted between your device and cbajia is protected by SSL/TLS encryption. Sensitive data, including payment details, is handled by certified third-party processors and is not stored in plain form on cbajia servers.
You have the right to access, correct, or request deletion of the personal data cbajia holds about you. Submit a request at any time by contacting our support team. We will respond within a reasonable timeframe consistent with our obligations.
cbajia retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. Once data is no longer required, it is securely deleted or anonymised.
If you have consented to receiving promotional communications from cbajia, you may withdraw that consent at any time by contacting [email protected] or by following the unsubscribe instructions included in any marketing email you receive.
Welcome to the cbajia Privacy Policy. cbajia operates the online casino and sports betting platform accessible at https://cbajia.net (the "Platform"). We understand that your personal data is important, and we are committed to handling it with transparency, integrity, and care.
This Privacy Policy describes how cbajia collects, uses, stores, discloses, and protects information about you when you visit the Platform, register an account, make deposits or withdrawals, participate in games or sports betting, claim bonuses, or contact our support team. It applies to all players based in Bangladesh and to any other person who accesses the cbajia Platform regardless of location.
By accessing or using the cbajia Platform, you acknowledge that you have read, understood, and agreed to the data practices described in this Privacy Policy. This Policy forms part of our Terms and Conditions, which are published at https://cbajia.net/terms-conditions.
For the purposes of this Privacy Policy, cbajia acts as the data controller in respect of personal data collected through the Platform. As data controller, cbajia determines the purposes and means by which your personal data is processed.
All data protection enquiries, access requests, and complaints relating to the handling of your personal data by cbajia should be directed to our support team using the contact details set out in Section 16 of this Policy. cbajia will acknowledge all formal data protection requests within 48 hours of receipt and will aim to provide a substantive response within 30 calendar days.
cbajia collects the following categories of personal data in the course of operating the Platform and providing services to players:
Where required as part of the identity verification process, cbajia may collect copies of official identity documents such as a national identity card (NID), passport, driving licence, or a utility bill or bank statement dated within the previous three months. These documents are used solely for verification purposes and are handled in accordance with Section 11 of this Policy.
cbajia collects personal data through the following channels:
cbajia uses the personal data we collect for the following purposes:
| Purpose | Data Categories Used |
|---|---|
| Creating and managing your cbajia account | Identity, contact, account data |
| Processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard | Financial and transaction data, identity data |
| Verifying your identity and age in compliance with our KYC obligations (18+ requirement) | Identity data, KYC documents |
| Delivering and personalising the gaming and sports betting experience | Gaming activity data, account data, technical data |
| Calculating and settling bonuses and promotional offers | Financial data, gaming activity data, account data |
| Providing customer support and resolving disputes | Identity, contact, account, financial, gaming data |
| Monitoring for fraud, money laundering, and platform security threats | All categories, with emphasis on technical, financial, and identity data |
| Enforcing responsible gaming controls (deposit limits, self-exclusion, cooling-off) | Account data, financial data, gaming activity data |
| Sending service notifications (e.g., deposit confirmations, withdrawal status updates, security alerts) | Contact data, financial data |
| Sending marketing communications (only where you have given consent) | Contact data, account data, gaming activity data |
| Improving the Platform through aggregated analytics | Technical data (anonymised or aggregated) |
cbajia processes your personal data on one or more of the following legal grounds depending on the specific processing activity:
cbajia does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your personal data with the following categories of recipients only where necessary and proportionate:
Certified game software providers (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi) receive limited technical data — such as a pseudonymous player identifier and session token — strictly for the purpose of delivering and recording game sessions. Game providers do not receive your full name, payment details, or contact information.
In order to process deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard, cbajia shares the financial transaction data necessary to execute each payment with the relevant payment processor. Each payment processor operates under its own privacy policy and security standards. cbajia selects payment partners that maintain industry-standard data protection practices.
cbajia may share identity data with third-party KYC verification service providers for the purpose of validating player identity documents and conducting age verification checks. These providers act as data processors under cbajia's instruction and are contractually prohibited from using the data for any other purpose.
cbajia may share data with fraud detection agencies and cybersecurity service providers where necessary to investigate suspected fraudulent activity, money laundering, or platform security threats. Such sharing is conducted on a strictly need-to-know basis.
cbajia may disclose personal data to competent authorities, law enforcement agencies, or courts where required to do so by applicable law, court order, or in response to a valid legal process. We will notify affected players of such disclosures where we are legally permitted to do so.
cbajia treats financial data with the highest level of care given its sensitivity. The following specific measures apply to payment and transaction data:
All financial transactions on the cbajia Platform are denominated in Bangladeshi Taka (BDT / ৳). cbajia does not process transactions in foreign currencies and therefore does not require or store foreign currency payment credentials.
Cookies are small text files stored on your device when you visit a website. cbajia uses cookies and similar tracking technologies (such as session tokens and local storage objects) to operate the Platform, maintain your logged-in session, and understand how players interact with our pages.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Maintain your login session, prevent cross-site request forgery, and enable core Platform functions | Session |
| Functional | Remember your language and display preferences | Up to 12 months |
| Analytics | Understand aggregate page traffic, popular games, and navigation paths (data is anonymised) | Up to 24 months |
| Security | Detect and prevent fraudulent login attempts and suspicious account activity | Up to 30 days |
You may configure your browser to refuse all cookies, to alert you when a cookie is being set, or to delete cookies after each browsing session. Please note that disabling strictly necessary cookies will prevent you from logging into your cbajia account and using core Platform features. Instructions for managing cookies are available in your browser's help documentation.
cbajia retains personal data for the periods set out below, after which data is securely deleted or irreversibly anonymised unless a longer retention period is required by law:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account and identity data (active accounts) | Duration of account + 5 years post-closure | Legal and regulatory obligations |
| Financial transaction records | 7 years from transaction date | Financial record-keeping requirements |
| KYC verification documents | 5 years post-account closure | Anti-money laundering compliance |
| Gaming and betting session logs | 3 years from session date | Dispute resolution, responsible gaming monitoring |
| Support communications | 3 years from last interaction | Service improvement, dispute resolution |
| Technical / device data (logs) | 90 days | Security monitoring, fraud prevention |
| Marketing consent records | 3 years from consent or withdrawal | Compliance with consent obligations |
Where cbajia is involved in ongoing legal proceedings, regulatory investigations, or unresolved disputes with a player, relevant data may be retained beyond the standard periods until the matter is fully resolved.
cbajia implements a layered set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. Key measures include:
As a player on the cbajia Platform, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, please contact our support team using the details in Section 16:
cbajia will respond to all verified data rights requests within 30 calendar days of receipt. Where a request is complex or we receive a high volume of requests, we may extend this period by a further 60 days and will notify you accordingly.
The cbajia Platform is strictly intended for adults aged 18 years and above. cbajia does not knowingly collect personal data from individuals under the age of 18. As part of the account registration and KYC verification process, cbajia takes steps to confirm that all players meet the 18+ age requirement before being permitted to deposit funds or access real-money games.
If cbajia becomes aware that personal data has been collected from a person under the age of 18 — whether through a misrepresentation during registration or through any other means — we will take immediate steps to close the relevant account, return any deposits made, and securely delete all personal data associated with that account.
If you believe that a minor has accessed the cbajia Platform using your account or device, please contact our support team immediately at [email protected] and enable appropriate parental controls on the relevant device.
The cbajia Platform may contain references to or integrations with third-party services, including game providers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi) and payment processors (bKash, Nagad, Rocket, Upay, Visa, Mastercard). When you interact with these third-party services — for example, by initiating a bKash deposit — you may be subject to the privacy policy of that third party in addition to this cbajia Privacy Policy.
cbajia is not responsible for the privacy practices or content of third-party services. We recommend that you review the privacy policy of any third-party service with which you interact. cbajia does not endorse or make any representation about the data protection standards of third-party operators beyond the contractual safeguards we put in place when selecting our service partners.
cbajia reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or the services we offer. Where a proposed change is material — meaning it significantly affects how we process your personal data or the rights available to you — we will notify you by email to the address registered on your cbajia account at least 14 days before the change takes effect. For minor updates (such as clarifications of existing wording or corrections of typographical errors), we may update the Policy without advance notice.
The effective date displayed at the top of this Privacy Policy will always reflect the date on which the most recent version came into force. We encourage you to review this Policy periodically to stay informed about how cbajia protects your personal data. Your continued use of the cbajia Platform following the effective date of any updated Policy constitutes your acceptance of the revised terms.
All previous versions of this Privacy Policy are retained in cbajia's records and are available on request by contacting [email protected].
If you have any questions, concerns, or requests relating to this Privacy Policy or to the way cbajia handles your personal data, please contact our support team using the following details:
When submitting a data protection request, please include your registered username or email address so that our team can locate your account and process your request efficiently. All communications relating to data protection requests are treated as strictly confidential.
cbajia is committed to resolving all data protection concerns promptly and fairly. If you are not satisfied with our response to your complaint or request, you retain the right to escalate your concern to the appropriate data protection authority or to seek independent legal advice.
Now that you understand how we protect your data, explore our full range of casino games, sports betting markets, and slots — all in a secure, fair environment built for Bangladesh players.